This Privacy Policy describes how LNX Cloud Technology ("we", "us", or "our") collects, uses, and protects information when you use the AI Couple Photo Generator mobile application and website (https://aicouplephotogenerator.com).
By using our app or website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Photos You Upload
To generate AI couple portraits, you upload face photos of yourself and your partner. These photos are transmitted securely to our servers solely for the purpose of generating your requested AI image. We do not store your uploaded photos after generation is complete. All uploaded images are automatically and permanently deleted from our servers immediately after your AI couple photo has been generated.
1.2 Usage Data
We may collect non-personally identifiable usage data including: app version, device type and operating system, template categories browsed, number of generations performed, crash reports and error logs, and general geographic region (country level only). This data is used solely to improve app performance and user experience.
1.3 Account Information
If you create an account, we collect your email address and any profile information you voluntarily provide. We use this to manage your account, deliver coin balance information, and send service-related communications.
1.4 Payment Information
All in-app purchases are processed through Google Play Store or Apple App Store. We do not collect, store, or process your payment card details directly. Payment processing is handled entirely by Google and Apple under their respective privacy policies.
1.5 Website Cookies
Our website may use essential cookies to maintain session state and basic functionality. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings, though this may affect website functionality.
2. How We Use Your Information
We use the information we collect to:
- →Generate AI couple portraits from your uploaded photos
- →Process and manage your coin balance and in-app purchases
- →Provide customer support and respond to inquiries
- →Improve app performance, fix bugs, and develop new features
- →Send service-related notifications (e.g., account updates, new template announcements)
- →Comply with legal obligations
We do not use your uploaded photos to train AI models. We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Photo Data — Special Protections
We understand that face photos are sensitive personal data. We apply the following specific protections:
Encrypted Transmission
All photos are transmitted using TLS/SSL encryption. They are never sent over unencrypted connections.
Immediate Deletion
Photos are automatically deleted from our servers immediately after your AI portrait is generated. No copies are retained.
No Training Use
Your photos are never used to train, fine-tune, or improve any AI model — ours or any third party's.
No Third-Party Sharing
Your photos are never shared with, sold to, or accessible by any third party.
No Facial Recognition
We do not build facial recognition profiles or biometric databases from your uploaded photos.
Access Controls
Photo processing is handled in isolated, access-controlled server environments with strict internal access policies.
4. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share limited information only in the following circumstances:
- →Service Providers: We use trusted third-party services for cloud infrastructure, analytics, and crash reporting. These providers are contractually bound to protect your data and may not use it for any other purpose.
- →Legal Requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of our users or the public.
- →Business Transfer: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of that transaction. We will notify users via email or prominent notice on our website before data is transferred and becomes subject to a different privacy policy.
5. Data Retention
Uploaded photos: Deleted immediately after AI generation is complete. Retention period: seconds to minutes maximum.
Account data: Retained for as long as your account is active. You may request deletion at any time by contacting us at info@lnxct.com.
Usage analytics: Retained in aggregated, anonymized form for up to 24 months for product improvement purposes.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access:Request a copy of the personal data we hold about you.
- Correction:Request correction of inaccurate or incomplete personal data.
- Deletion:Request deletion of your personal data (right to be forgotten).
- Portability:Request your data in a structured, machine-readable format.
- Objection:Object to processing of your personal data for certain purposes.
- Withdrawal of Consent:Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, contact us at info@lnxct.com. We will respond within 30 days.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@lnxct.com and we will delete that information promptly.
8. International Data Transfers
Our servers are hosted on AWS (Amazon Web Services) infrastructure. If you are located outside the region where our servers operate, your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Third-Party Links
Our website and app may contain links to third-party websites and services (such as Google Play Store, Apple App Store, and social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Security
We implement industry-standard security measures to protect your data, including TLS/SSL encryption for data in transit, access controls and authentication for server environments, regular security audits, and isolated processing environments for photo data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. For material changes, we will provide additional notice via email or in-app notification. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: LNX Cloud Technology
App: AI Couple Photo Generator
Website: https://aicouplephotogenerator.com
Email: info@lnxct.com